Call Center Solution

Enhanced Customer Experience: We understand the significance of delivering exceptional customer experiences. Our call center solutions are designed to help your agents provide personalized, efficient, and empathetic support to each customer interaction, fostering long-lasting relationships with your clientele.

Order Processing: We ensure efficient and accurate order processing, enabling you to focus on fulfilling customer demands promptly. Technical Support: Count on our skilled technicians to troubleshoot and resolve technical problems, ensuring your customers receive the assistance they need.

Features

Agent can work from anywhere.

Manage student’s personal and academic details. Take student attendance from mobile app. Share assignments with students.

100% live recording.

Manage your staff records and permit your staff to login & use the Live Online classes system with total security control by screen rights & action rights.

Easy to check Individual agent performance Daily, Weekly, Monthly etc.

Conduct on-line MCQ tests for college kids. Give instant results and solutions. Manage physical or manual exam mark’s records and track complete student performance for every subjects.

Whatsapp and SMS to client by agents in one click.

Take live online classes through our Online Class Software. Online classroom system includes features like video, audio & chat communication, video & ppt sharing, screen sharing, class recording.

Easy to maintain Leads and their follow ups.

Create & upload your digital courses in videos or documents format securly & share access with students

Thanks message auto scheduling after each call.

Admin can send bulk invititaion via SMS to students for their Scheduling(Date, Time) of online classes. As SMS contains link which helps student to connect with live online classes quickly and easily without login or installing the app.

Agent can do large number of calls in a day.

Send automatic & manual bulk SMS invititaions to students for their scheduling (Date, Time) of live online classes. System will send alert on all processes like on registration, attendance, fees, exam and plenty of more.

Team Leader can easily assign Leads to agents.

Send automatic & manual bulk SMS invititaions to students for their scheduling (Date, Time) of live online classes. System will send alert on all processes like on registration, attendance, fees, exam and plenty of more.

Easy to check total Leads converted to sales.

Send automatic & manual bulk SMS invititaions to students for their scheduling (Date, Time) of live online classes. System will send alert on all processes like on registration, attendance, fees, exam and plenty of more.

Easy to maintain agent status as active or in active.

Send automatic & manual bulk SMS invititaions to students for their scheduling (Date, Time) of live online classes. System will send alert on all processes like on registration, attendance, fees, exam and plenty of more.

Easy to write remarks by agents in regards of particular client after each call.

Send automatic & manual bulk SMS invititaions to students for their scheduling (Date, Time) of live online classes. System will send alert on all processes like on registration, attendance, fees, exam and plenty of more.

Call history like date, time, duration easy to maintain

Send automatic & manual bulk SMS invititaions to students for their scheduling (Date, Time) of live online classes. System will send alert on all processes like on registration, attendance, fees, exam and plenty of more.

Easy to schedule calls as per clients conversation.

Send automatic & manual bulk SMS invititaions to students for their scheduling (Date, Time) of live online classes. System will send alert on all processes like on registration, attendance, fees, exam and plenty of more.

You can download recording and listen at any point of time.

Send automatic & manual bulk SMS invititaions to students for their scheduling (Date, Time) of live online classes. System will send alert on all processes like on registration, attendance, fees, exam and plenty of more.

Easy to Use

LeadsFrame Call Center Solution is very efficient to use for business growth. Agents can download this app in their smart phone and in app itself he can update customer’s related remarks.

More Secure

LeadsFrame provides you the more secure environment to work. Chances of leads leakage are bare minimum.

Customer Support

For Customers satisfactions and loyalty we are providing effective customer support. Customers can reach us by phone, email, live chat, social media, whatsapp etc and can get immediate solutions.

An excellent IT solution aimed at growing the business by ensuring overall management of the business transactions pertaining to Leads, automized marketing, proposals, promotions etc

Useful Links

Important Links

Our Offices

  • U.S.A.
    34077, PASEO PADRE PKWY FREMONT, CA 94555, U.S.A
  • +1(623)-274-1803
  • contact.usa@leadsframe.com
  • India
    Sales Office: Sco no.84, 1st Floor, Phase 5, Industrial Area, Near Kids Gallery, Balongi Road SAS Nagar, Punjab 160055
    Backend Office: D-190,1st floor, Phase 8B, Industrial Area, SAS Nagar, Punjab 160071
    Mobile No: +91 9872-394-004,
    +91 9888-555-448, +91 9501-321-344
    info@smartwinzsolutions.com
  • +91 95016-50016
  • contact@leadsframe.com
  • leadsframe.com

Copyright © 2022 Leadsframe

?>